Projects per year
Projects
- 1 Active
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Service robots: rising or falling stars?
Odekerken - Schröder, G., Mahr, D., Mennens, K., Steins, M. & Caic, M.
1/09/15 → …
Project: Research
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The service triad: an empirical study of service robots, customers and frontline employees
Odekerken-Schröder, G., Mennens, K., Steins, M. & Mahr, D., 28 Feb 2022, In: Journal of Service Management. 33, 2, p. 246-292 47 p.Research output: Contribution to journal › Article › Academic › peer-review
Open Access2 Citations (Web of Science) -
Toward Multisensory Customer Experiences: A Cross-Disciplinary Bibliometric Review and Future Research Directions
Stead, S., Wetzels, R., Wetzels, M., Odekerken-Schroder, G. & Mahr, D., 26 Mar 2022, (E-pub ahead of print) In: Journal of Service Research. 20 p., 10946705221079941.Research output: Contribution to journal › Review article › Academic › peer-review
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Comfort during the bed bath-A randomised crossover trial on the effect of washing without water versus water and soap in nursing students
Groven, F. M. V., Zwakhalen, S. M. G., Odekerken-Schröder, G., Tan, F. & Hamers, J. P. H., Aug 2021, In: Journal of Clinical Nursing. 30, 15-16, p. 2234-2245 12 p.Research output: Contribution to journal › Review article › Academic › peer-review
Open Access -
Listen, look, link and learn: a stepwise approach to use narrative quality data within resident-family-nursing staff triads in nursing homes for quality improvements
Sion, K. Y. J., Rutten, J. E. R., Hamers, J. P. H., de Vries, E., Zwakhalen, S. M. G., Odekerken-Schroder, G., Schols, J. M. G. A. & Verbeek, H., 1 Sep 2021, In: BMJ Open Quality. 10, 3, 9 p., e001434.Research output: Contribution to journal › Article › Academic › peer-review
Open Access -
Network well-being from a balanced centricity perspective
Groven, F., Odekerken-Schröder, G., Zwakhalen, S. & Hamers, J., 17 Aug 2021, In: Journal of Services Marketing. 35, 9, p. 1-14 14 p.Research output: Contribution to journal › Article › Academic › peer-review
Open Access
Prizes
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Finalist Best Services Articles 2018
Odekerken - Schröder, Gaby (Recipient), 2019
Prize: Prize (including medals and awards) › Academic
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Robert Johnston Award Journal of Service Management
Odekerken - Schröder, Gaby (Recipient), Caic, M. (Recipient) & Mahr, Dominik (Recipient), 2019
Prize: Prize (including medals and awards) › Academic
Activities
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No, They Didn’t? Oh, They Did! Advancing Insights on Social Norm Interventions in Consumer Financial Decision-Making
Thomas Post (Co-supervisor), Gaby Odekerken - Schröder (Supervisor) & Lisa Brüggen (Co-supervisor)
28 Jun 2021Activity: PhD examination / assessment committee › PhD (co-) supervision / assessment committee - internal promotion › Academic
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The future of services: a technology perspective
Gaby Odekerken - Schröder (Speaker)
19 Oct 2020Activity: Talk or presentation / Performance / Speeches › Talk or presentation - at conference › Academic
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Would you want to walk in your customers' shoes?
Gaby Odekerken - Schröder (Organiser)
19 Sep 2019Activity: Organizing, contributing or attending an event › Organizing or contributing to an event › Academic
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Design sprint
Gaby Odekerken - Schröder (Organiser) & Rebekah Russell-Bennett (Organiser)
13 Sep 2019Activity: Organizing, contributing or attending an event › Organizing or contributing to an event › Academic
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How to get your academic career started?
Gaby Odekerken - Schröder (Speaker)
11 Sep 2019Activity: Talk or presentation / Performance / Speeches › Talk or presentation - at conference › Academic