Research Output per year
Research Output
Leveraging service design for healthcare transformation: toward people-centered, integrated, and technology-enabled healthcare systems
Patricio, L., Sangiorgi, D., Mahr, D., Caic, M., Kalantari, S. & Sundar, S., 8 Jun 2020, In : Journal of Service Management. 21 p.Research output: Contribution to journal › Article › Academic › peer-review
Seeing eye to eye: social augmented reality and shared decision making in the marketplace
Hilken, T., Keeling, D. I., de Ruyter, K., Mahr, D. & Chylinski, M., Mar 2020, In : Journal of the Academy of Marketing Science. 48, 2, p. 143-164 22 p.Research output: Contribution to journal › Article › Academic › peer-review
Open Access
Seeing with the Customer’s Eye: Exploring the Challenges and Opportunities of AR Advertising
de Ruyter, K., Heller, J., Hilken, T., Chylinski, M., Keeling, D. I. & Mahr, D., 2020, In : Journal of Advertising. 49, 2, p. 109-124 16 p.Research output: Contribution to journal › Article › Academic › peer-review
Tangible Service Automation: Decomposing the Technology-Enabled Engagement Process (TEEP) for Augmented Reality
Heller, J., Chylinski, M., de Ruyter, K., Keeling, D., Hilken, T. & Mahr, D., 23 Jun 2020, In : Journal of Service Research. 20 p., 1094670520933692.Research output: Contribution to journal › Article › Academic › peer-review
The playground effect: How augmented reality drives creative customer engagement
Jessen, A., Hilken, T., Chylinski, M., Mahr, D., Heller, J., Keeling, D. I. & de Ruyter, K., Aug 2020, In : Journal of Business Research. 116, p. 85-98 14 p.Research output: Contribution to journal › Article › Academic › peer-review
Open Access
Prizes
2019 Literati Awards: Outstanding Paper
Hilken, Tim (Recipient), Heller, Jonas (Recipient), Mathew Chylinski (Recipient), Debbie I. Keeling (Recipient), Mahr, Dominik (Recipient) & de Ruyter, Ko (Recipient), 2019
Prize: Prize (including medals and awards) › Academic
Customer co-creation of knowledge during the innovation process
Mahr, Dominik (Recipient), 1 Jun 2011
Prize: Prize (including medals and awards) › Professional
Activities
Robotics and Service Design
Martina Caic (Invited speaker) & Dominik Mahr (Invited speaker)
2 Nov 2017
Activity: Talk or presentation (speaker at event) › Talk or presentation › Professional
Let's Talk About Service Workshop
Dominik Mahr (Participant / Attendee)
7 Dec 2017 → 8 Dec 2017
Activity: Organizing, contributing or attending an event › Organizing or contributing to an event › Academic
Review Writing
Dominik Mahr (Invited speaker)
17 Mar 2017
Activity: Talk or presentation (speaker at event) › Talk or presentation › Academic
23rd Annual Frontiers in Service Conference 2014
Dominik Mahr (Speaker)
26 Jun 2014
Activity: Talk or presentation (speaker at event) › Talk or presentation › Academic
Innovation Beyond Firm Boundaries: The Routines of Successful External Problem Solvers
Dominik Mahr (Speaker)
29 May 2010
Activity: Talk or presentation (speaker at event) › Talk or presentation › Academic