Using the justice system as a ‘magic wand:’ lessons from victims of domestic violence in Buenos Aires (Argentina)

This study offers a contribution to the literature on access to justice and legal empowerment. It presents findings from qualitative empirical legal research and explores how obtaining access to justice contributes to conflict resolution. Fifty-four in-depth interviews were conducted with victims of domestic violence who had obtained access to the Public Prosecutor’s Office of the City of Buenos Aires (Argentina) with a domestic violence complaint. The study found that these victims benefitted from obtaining access to justice even when this did not directly achieve resolution of their conflict. The benefits were related to the actions taken by legal organisations contributing to their own perceptions of being agents capable of making decisions.