| Original language | English |
|---|---|
| Title of host publication | Handboek Onderhoudsmanagement, Suppl 38, B4019 |
| Place of Publication | Alphen a/d Rijn |
| Publisher | Kluwer |
| Publication status | Published - 1 Jan 2001 |
Servicekwaliteit in dienstverlening meten en verbeteren
P.E.J. Kunst, J.G.A.M. Lemmink, R. Prins
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic