@article{8bf0334302c74cba80dd880803707ebf,
title = "Service level provision in municipalities: A flexible directional distance composite indicator",
keywords = "Composite indicator, Composite indicators, Data envelopment analysis, Directional distances, Local governments, Mathematical models, Municipal services, Operating environment, Operations research, Public utilities, Service levels, Service provisions, Undesirable indicators, Weight restriction, Weight restrictions, QUALITY, PERFORMANCE, CITIES, FDH, FRONTIER MODELS, ROBUST, BELGIAN LOCAL GOVERNMENTS, UNDESIRABLE OUTPUTS, COST EFFICIENCY, BENEFIT",
author = "G. D'Inverno and {De Witte}, K.",
year = "2020",
month = nov,
day = "1",
doi = "10.1016/j.ejor.2020.04.012",
language = "English",
volume = "286",
pages = "1129--1141",
journal = "European Journal of Operational Research",
issn = "0377-2217",
publisher = "Elsevier",
number = "3",
}