Abstract
We often use search engines when seeking information for opinion-forming and decision-making on debated topics. However, searching for resources on debated topics to gain well-rounded knowledge is cognitively demanding, leaving us vulnerable to cognitive biases, such as confirmation bias. This can impede well-informed decision-making, and on a societal level, snowball to compel extremism and polarization. Most existing approaches to support better search apply nudges that directly modify user behavior. Such interventions bear the risk of harming user autonomy. Here, we discuss the shift we envision towards autonomy-preserving interventions that boost users' metacognitive skills, specifically their intellectual humility (IH)-the ability to recognize the fallibility of one's beliefs and the limits of one's knowledge. While simple interventions to boost IH have shown promise, the effect on users' search behavior has yet to be investigated. We present critical research questions, challenges, and an initial research plan to advance knowledge in this area.
Original language | English |
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Title of host publication | CHI 2023 - Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems |
Publisher | Association for Computing Machinery |
Number of pages | 8 |
ISBN (Electronic) | 9781450394222 |
DOIs | |
Publication status | Published - 19 Apr 2023 |
Event | 2023 CHI Conference on Human Factors in Computing Systems - Hybrid, Hamburg, Germany Duration: 23 Apr 2023 → 28 Apr 2023 https://chi2023.acm.org/ |
Publication series
Series | Conference on Human Factors in Computing Systems - Proceedings |
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Number | 248 |
Conference
Conference | 2023 CHI Conference on Human Factors in Computing Systems |
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Abbreviated title | CHI 2023 |
Country/Territory | Germany |
City | Hamburg |
Period | 23/04/23 → 28/04/23 |
Internet address |
Keywords
- Boosting
- Cognitive Bias Mitigation
- Intellectual Humility
- Opinion Formation
- Web Search