Reducing no-show behavior at a community mental health center

Q. van Dieren, M.J.N. Rijckmans, J.J.P. Mathijssen, J. Lobbestael, A.R. Arntz

Research output: Contribution to journalArticleAcademicpeer-review

2 Citations (Scopus)

Abstract

The objective of this study was to examine whether an easy to apply no-show policy can substantially reduce no-show behavior of 16-25-year-old clients undergoing individual outpatient treatment at a community mental health center. After introduction of the new no-show policy, the no-show percentage was significantly reduced with 32.1%. This reduction was not due to terminating significantly more treatments of clients with no-show behavior. It seems likely that this easy-to-apply no-show policy can substantially reduce no-show behavior of clients with a broad variety of mental disorders undergoing individual outpatient treatment.

Original languageEnglish
Pages (from-to)844-850
Number of pages7
JournalJournal of Community Psychology
Volume41
Issue number7
DOIs
Publication statusPublished - Sep 2013

Cite this

van Dieren, Q., Rijckmans, M. J. N., Mathijssen, J. J. P., Lobbestael, J., & Arntz, A. R. (2013). Reducing no-show behavior at a community mental health center. Journal of Community Psychology, 41(7), 844-850. https://doi.org/10.1002/jcop.21577
van Dieren, Q. ; Rijckmans, M.J.N. ; Mathijssen, J.J.P. ; Lobbestael, J. ; Arntz, A.R. / Reducing no-show behavior at a community mental health center. In: Journal of Community Psychology. 2013 ; Vol. 41, No. 7. pp. 844-850.
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van Dieren, Q, Rijckmans, MJN, Mathijssen, JJP, Lobbestael, J & Arntz, AR 2013, 'Reducing no-show behavior at a community mental health center', Journal of Community Psychology, vol. 41, no. 7, pp. 844-850. https://doi.org/10.1002/jcop.21577

Reducing no-show behavior at a community mental health center. / van Dieren, Q.; Rijckmans, M.J.N.; Mathijssen, J.J.P.; Lobbestael, J.; Arntz, A.R.

In: Journal of Community Psychology, Vol. 41, No. 7, 09.2013, p. 844-850.

Research output: Contribution to journalArticleAcademicpeer-review

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