Managing digital transformation in response to supply chain disruptions: improving firm performance of service providers in ports

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Abstract

The latest developments in big data analytics technologies provide numerous possibilities for managers in ports in enhancing their supply chain resilience strategy to continue firm performance. Due to disruptive circumstances in the maritime environment, supply chain resilience and big data analytics have become an important research topic. Supply chain resilience strategies are in the early stages of development in the maritime industry and appear to become essential in achieving firm performance. The aim of this research is to investigate at what extent big data analytics can be used to respond to supply chain disruptions in improving the firm performance of service providers in ports. First, this study proposes a hypothetical model where big data analytics in three contexts: strategic, resource, and capability. Moreover, the mediating role that supply chain resilience plays between big data analytics and firm performance is examined. This study discusses strategic insights by conducting interviews with high-tier managers working in the maritime industry. The findings provide evidence that big data analytics strengthens supply chain resilience and firm performance in ports.
Original languageEnglish
Publication statusPublished - 2023
EventThe 5th International Conference on Organization and Management (ICOM 2023): Sustainable Organizational Strategies in a Digital Economy - The Intercontinental Hotel, Abu Dhabi, United Arab Emirates
Duration: 22 Feb 202324 Feb 2023
Conference number: 5
https://www.ierek.com/events/the-5th-international-conference-on-organization-and-management-icom-2023#introduction

Conference

ConferenceThe 5th International Conference on Organization and Management (ICOM 2023)
Abbreviated titleICOM 2023
Country/TerritoryUnited Arab Emirates
CityAbu Dhabi
Period22/02/2324/02/23
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