How do employees learn at work ? understanding informal learning from others in different workplaces

M. Gerken

Research output: ThesisDoctoral ThesisInternal

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Organisations can only stay ahead if they make a direct link between innovation and the acquisition of knowledge and skills by the employees responsible for creating innovation. This study found that informal learning plays a crucial role. The impact of informal learning – or proactively requesting feedback, information and help from supervisors and colleagues – is three times greater than formal learning interventions in terms of innovative work behaviour and employability. Informal learning takes place every day among colleagues in various work-related networks. The challenge for human resource development managers is to create a rich breeding ground for informal learning without formalising it too much.
Original languageEnglish
Awarding Institution
  • Maastricht University
  • Segers, Mien, Supervisor
  • Beausaert, Simon, Co-Supervisor
Award date29 Jun 2016
Place of PublicationMaastricht
Print ISBNs9789461595669
Publication statusPublished - 2016


  • employees
  • informal learning
  • innovation

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