Close Encounters of Various Kinds. Empirical Studies of Customer-Firm Interactions

W.M. van Dolen

Research output: ThesisDoctoral ThesisInternal

467 Downloads (Pure)
Original languageEnglish
QualificationDoctor of Philosophy
Awarding Institution
  • Maastricht University
  • de Ruyter, Ko, Supervisor
  • Lemmink, Jos, Supervisor
  • Herings, Jean-Jacques, Co-Supervisor
  • Gijselaers, Wim, Co-Supervisor
  • Carman, J.M., Co-Supervisor, External person
Award date7 Jun 2002
Place of PublicationAmsterdam
Print ISBNs90-9015873-1
Publication statusPublished - 2002

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