Close Encounters of Various Kinds. Empirical Studies of Customer-Firm Interactions

W.M. van Dolen

Research output: Thesis › Doctoral Thesis › Internal

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Original language	English
Qualification	Doctor of Philosophy
Awarding Institution	Maastricht University
Supervisors/Advisors	de Ruyter, Ko, Supervisor Lemmink, Jos, Supervisor Herings, Jean-Jacques, Co-Supervisor Gijselaers, Wim, Co-Supervisor Carman, J.M., Co-Supervisor, External person
Award date	7 Jun 2002
Place of Publication	Amsterdam
Publisher	Uni Network Consultancy BV
Print ISBNs	90-9015873-1
DOIs	https://doi.org/10.26481/dis.20020607wd
Publication status	Published - 2002

Access to Document

@phdthesis{3acef262b78243ee85da959f7439959e,

title = "Close Encounters of Various Kinds. Empirical Studies of Customer-Firm Interactions",

author = "{van Dolen}, W.M.",

year = "2002",

doi = "10.26481/dis.20020607wd",

language = "English",

isbn = "90-9015873-1",

publisher = "Uni Network Consultancy BV",

school = "Maastricht University",

}