Research output

Value of social robots in services: social cognition perspective

Research output: Contribution to journalArticleAcademicpeer-review

Associated researcher

Associated organisations

    Research areas

  • Social cognition, Elderly care, Value co-creation and co-destruction, Social robots in services, Warmth, Competence, CUSTOMER VALUE, CO-CREATION, VALUE PROPOSITIONS, TECHNOLOGY, ANTHROPOMORPHISM, CARE, DIMENSIONS, MIND, INTELLIGENCE, DESTRUCTION
View graph of relations

Details

Original languageEnglish
Pages (from-to)463-478
Number of pages16
JournalJournal of Services Marketing
Volume33
Issue number4
DOIs
Publication statusPublished - 12 Aug 2019