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Value of social robots in services: social cognition perspective

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    Research areas

  • Social cognition, Elderly care, Value co-creation and co-destruction, Social robots in services, Warmth, Competence, CUSTOMER VALUE, CO-CREATION, VALUE PROPOSITIONS, TECHNOLOGY, ANTHROPOMORPHISM, CARE, DIMENSIONS, MIND, INTELLIGENCE, DESTRUCTION
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Original languageEnglish
Pages (from-to)463-478
Number of pages16
JournalJournal of Services Marketing
Issue number4
Publication statusPublished - 12 Aug 2019