@techreport{f194947014184d6796b07dbc1fd7b6d1,
title = "The psychology behind commitment and loyalty : an empirical study in a bank setting",
author = "J.M.M. Bloemer and G.J. Odekerken-Schr{\"o}der and H. Martens",
year = "2002",
month = jan,
day = "1",
doi = "10.26481/umamet.2002058",
language = "English",
series = "METEOR Research Memorandum",
publisher = "METEOR, Maastricht University School of Business and Economics",
number = "058",
type = "WorkingPaper",
institution = "METEOR, Maastricht University School of Business and Economics",
}