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The effect of team feedback and guided reflexivity on team performance change learning and instruction

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Abstract

Providing teams with feedback has been forwarded as a powerful practice to improve their learning and performance. Yet, this learning potential may not be realized unless teams actively process this feedback by stepping back from their team activity, building plans, and ultimately putting them into action. In an experimental study (N = 212 undergraduate student's), we compared the effects of team-level feedback with or without an intervention prompting shared reflection on the feedback (i.e., guided reflexivity) to a no feedback control group on team performance growth. The results showed that only the combination of team performance feedback and guided reflexivity lead to performance change, at the beginning of team activity. These findings suggest that prompting feedback processing at an early stage of collaborative work has the power to help teams benefit from their past experiences and improve performance.
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Details

Original languageEnglish
Pages (from-to)86-96
Number of pages11
JournalLearning and Instruction
Volume34
DOIs
Publication statusPublished - 1 Jan 2014