Team Commitment to Service Quality: An Empirical Assessment of Employee and Customer Perspective

A. de Jong, J.C. de Ruyter, J.G.A.M. Lemmink

Research output: Working paper / Preprint › Working paper

Original language	English
Place of Publication	onbekend
Publisher	Marketing & Supply Chain Management
Number of pages	38
Publication status	Published - 1 Jan 2001

Series	MAXX Working Paper
Number	01-03

Cite this

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