Original language | English |
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Pages (from-to) | 68-80 |
Journal | Journal of Consumer Satisfaction/Dissatisfaction and Complaining Behaviour |
Volume | 15 |
Publication status | Published - 1 Jan 2002 |
Store Satisfaction and Store Loyalty Explained by Customer- and Store-Related Factors
J.M.M. Bloemer, G.J. Odekerken-Schröder
Research output: Contribution to journal › Article › Academic › peer-review