Reducing no-show behavior at a community mental health center
Research output: Contribution to journal › Article › Academic › peer-review
The objective of this study was to examine whether an easy to apply no-show policy can substantially reduce no-show behavior of 16-25-year-old clients undergoing individual outpatient treatment at a community mental health center. After introduction of the new no-show policy, the no-show percentage was significantly reduced with 32.1%. This reduction was not due to terminating significantly more treatments of clients with no-show behavior. It seems likely that this easy-to-apply no-show policy can substantially reduce no-show behavior of clients with a broad variety of mental disorders undergoing individual outpatient treatment.