Research output

Reducing no-show behavior at a community mental health center

Research output: Contribution to journalArticleAcademicpeer-review

Associated researcher

  • van Dieren, Q.
  • Rijckmans, M. J. N.
  • Mathijssen, J. J. P.
  • Lobbestael, Jill

  • Arntz, A. R.

Associated organisations

Abstract

The objective of this study was to examine whether an easy to apply no-show policy can substantially reduce no-show behavior of 16-25-year-old clients undergoing individual outpatient treatment at a community mental health center. After introduction of the new no-show policy, the no-show percentage was significantly reduced with 32.1%. This reduction was not due to terminating significantly more treatments of clients with no-show behavior. It seems likely that this easy-to-apply no-show policy can substantially reduce no-show behavior of clients with a broad variety of mental disorders undergoing individual outpatient treatment.

View graph of relations

Details

Original languageEnglish
Pages (from-to)844-850
Number of pages7
JournalJournal of Community Psychology
Volume41
Issue number7
DOIs
Publication statusPublished - Sep 2013