Original language | English |
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Pages (from-to) | 12-13 |
Journal | Touchpoint; the journal of service design |
Volume | 3 |
Issue number | 2 |
Publication status | Published - 1 Jan 2011 |
Love at first touch: creating tangible service innovations
L. Lichel, J.G.A.M. Lemmink
Research output: Contribution to journal › Article › Professional