@techreport{511361807c6842a7a5545e60b3f81561,
title = "Exploring Antecedents of Service Innovation Excellence in Manufacturing SMEs",
abstract = "In this paper, we discuss factors that enable SMEs to achieve service innovation excellence. Using a knowledge based-perspective, we posit that absorptive capacity, which is the ability to identify, assimilate and exploit external knowledge, is one of these critical factors. Additionally, we investigate the effect of two potential drivers that can influence absorptive capacity, namely employee collaboration and an SME{\textquoteright}s search breadth.",
keywords = "strategy , business administration and economics",
author = "Kars Mennens and {van Gils}, Anita and {Odekerken - Schr{\"o}der}, Gaby and Wilko Letterie",
year = "2016",
doi = "10.26481/umagsb.2016025",
language = "English",
series = "GSBE Research Memoranda",
publisher = "Maastricht University, Graduate School of Business and Economics",
number = "025",
address = "Netherlands",
type = "WorkingPaper",
institution = "Maastricht University, Graduate School of Business and Economics",
}