Boost customer loyalty with online support: the case of mobile telecoms providers

A.C.R. van Riel, V.M. Liljander, J.G.A.M. Lemmink, A.C.P. Streukens

Research output: Working paper / Preprint › Working paper

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Original language	English
Place of Publication	Maastricht
Publisher	METEOR, Maastricht University School of Business and Economics
Number of pages	37
DOIs	https://doi.org/10.26481/umamet.2003014
Publication status	Published - 1 Jan 2003

Series	METEOR Research Memorandum
Number	014

Access to Document

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