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  1. 2019
  2. Published
  3. E-pub ahead of print
  4. Published
  5. Published
  6. 2018
  7. Published
  8. Published
  9. Published
  10. Published
  11. Published
  12. Published
  13. 2017
  14. Published
  15. Published
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  17. 2016
  18. Published
  19. Published
  20. Published
  21. 2015
  22. Published
  23. Published
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  25. Published
  26. 2014
  27. Published
    Motyka, S., Grewal, D., Puccinelli, N. M., Roggeveen, A. L., Avnet, T., Daryanto, A., ... Wetzels, M. G. M. (2014). Regulatory fit: A meta-analytic synthesis. Journal of Consumer Psychology, 24(3), 394-410. https://doi.org/10.1016/j.jcps.2013.11.004
  28. Published
  29. Published
  30. Published
  31. 2013
  32. Published
  33. Published
  34. Published
  35. Published
  36. Published
  37. Published
  38. Published
    Hensen, N. J. B., de Jong, A., de Ruyter, J. C., & Wetzels, M. G. M. (2013). Groen voorbeeld doet groen volgen: de filiaalmanager als aanjager van milieurentmeesterschap onder verkopers. In F. Bronner (Ed.), Ontwikkelingen in het Marktonderzoek; Jaarboek MarktOnderzoekAssociatie (pp. 197-215). Haarlem: Spaar en Hout BV.
  39. Published
  40. Published
    de Ruyter, J. C., & Yu, T. (2013). You can if you think you can: The impact of customer and employee efficacy on technology-based service delivery. In R. P. Fisk, R. Russell-Bennett, & L. C. Harris (Eds.), Serving Customers: Global Services Marketing Perspectives (pp. 161-175). Brisbane: Tilde University Press.
  41. 2012
  42. Published
  43. Published
  44. Published
  45. Published
  46. Published
  47. Published
  48. Published
    van Laer, T., & de Ruyter, J. C. (2012). In de schoenen van de klant: over de maakbaarheid van verantwoordelijke medewerkers. In F. Bronner (Ed.), Jaarboek MarktOnderzoekAssociatie (pp. 9-26). Haarlem: Spaar en Hout BV.
  49. 2011
  50. Published
  51. Published
  52. Published
  53. Published
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  55. Published
  56. 2010
  57. Published
    van Beuningen, J. W. A., Moorman, C., de Ruyter, J. C., Wetzels, M. G. M., & Cox, D. (2010). Wanneer Renderen Kennisinvesteringen in Niet-Exclusieve Verkopers? In A. Bronner (Ed.), Jaarboek 2010 Ontwikkelingen in het marktonderzoek (pp. 113-126). Haarlem: Spaarenhout.
  58. 2009
  59. Published
  60. 2005
  61. Published
    Deutskens, E., de Ruyter, J. C., & Wetzels, M. G. M. (2005). An assessment of measurement invariance between online and mail surveys. (METEOR Research Memorandum; No. 004). Maastricht: METEOR, Maastricht University School of Business and Economics.
  62. Published
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