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  1. 2019
  2. Published
  3. 2018
  4. Published
  5. Published
  6. Published
  7. Published
    Simao, H., Ribeiro, P., Moreno, P., Figueiredo, R., Duarte, N., Nunes, R., ... Odekerken-Schröder, G. (2018). Experiments with Vizzy as a Coach for Elderly Exercise. Paper presented at The 13th Annual ACM/IEEE International Conference on Human Robot Interaction , Chicago, IL, United States.
  8. Published
  9. Published
  10. Published
  11. 2017
  12. Published
  13. Published
  14. Published
    Caic, M., Odekerken-Schröder, G., & Mahr, D. (2017). Programmed to Care: A Typology of Social Service Robots in Healthcare. Abstract from Frontiers in Service Conference, 2017, New York, United States.
  15. Published
    Vink, J., Mahr, D., & Odekerken-Schröder, G. (2017). Shifting the balance of power in healthcare through service design. In B. Mager (Ed.), Service Design Impact Report - Health Sector Service Design Network.
  16. Published
    Stead, S., Odekerken-Schröder, G., & Mahr, D. (2017). Towards a multisensory customer experience: an investigation through sensory ethnography. 74-74. Abstract from Frontiers in Service Conference, 2017, New York, United States.
  17. Published
    Stead, S., Odekerken-Schröder, G., & Mahr, D. (2017). Towards a multi-sensory customer service experience. 808-810. Abstract from The 15th International Research Symposium on Service Excellence in Management, Porto, Portugal.
  18. Published
    Caic, M., Odekerken-Schröder, G., & Mahr, D. (2017). Value networks in elderly care: Value co-creation and co-destruction practices. 886-888. Abstract from The 15th International Research Symposium on Service Excellence in Management, Porto, Portugal.
  19. 2016
  20. Published
  21. Published
  22. 2015
  23. Published
  24. Published
  25. 2014
  26. Published
  27. Published
  28. 2013
  29. Published
  30. Published
  31. 2012
  32. Published
    Philips, H., Mahr, F. D., Remmen, R., Weverbergh, M., Graeve, D., & van Royen, P. (2012). Predicting the place of out-of-hours care - A market simulation based on discrete choice analysis. Health Policy, 106(3), 284-290. DOI: 10.1016/j.healthpol.2012.04.010
  33. Published
  34. 2011
  35. Published
    Philips, H., Mahr, F. D., Remmen, R., Weverbergh, M., Graeve, D., & van Royen, P. (2011). Experience: the most critical factor in choosing after-hours medical care. Quality & Safety in Health Care, 19(6), X1-X8.
  36. 2010
  37. Published