Researcher

Mahr, Dominik

Associate Professor, Assistant Professor

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  1. 2018
  2. Published
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  7. 2017
  8. Published
  9. Published
  10. Published
    Caic, M., Odekerken-Schröder, G., & Mahr, D. (2017). Programmed to Care: A Typology of Social Service Robots in Healthcare. Abstract from Frontiers in Service Conference, 2017, New York, United States.
  11. Published
    Vink, J., Mahr, D., & Odekerken-Schröder, G. (2017). Shifting the balance of power in healthcare through service design. In B. Mager (Ed.), Service Design Impact Report - Health Sector Service Design Network.
  12. Published
    Stead, S., Odekerken-Schröder, G., & Mahr, D. (2017). Towards a multisensory customer experience: an investigation through sensory ethnography. 74-74. Abstract from Frontiers in Service Conference, 2017, New York, United States.
  13. Published
    Stead, S., Odekerken-Schröder, G., & Mahr, D. (2017). Towards a multi-sensory customer service experience. 808-810. Abstract from The 15th International Research Symposium on Service Excellence in Management, Porto, Portugal.
  14. Published
    Caic, M., Odekerken-Schröder, G., & Mahr, D. (2017). Value networks in elderly care: Value co-creation and co-destruction practices. 886-888. Abstract from The 15th International Research Symposium on Service Excellence in Management, Porto, Portugal.
  15. 2016
  16. Published
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  18. 2015
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  20. Published
  21. 2014
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  24. 2013
  25. Published
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  27. 2012
  28. Published
    Philips, H., Mahr, F. D., Remmen, R., Weverbergh, M., Graeve, D., & van Royen, P. (2012). Predicting the place of out-of-hours care - A market simulation based on discrete choice analysis. Health Policy, 106(3), 284-290. DOI: 10.1016/j.healthpol.2012.04.010
  29. Published
  30. 2011
  31. Published
    Philips, H., Mahr, F. D., Remmen, R., Weverbergh, M., Graeve, D., & van Royen, P. (2011). Experience: the most critical factor in choosing after-hours medical care. Quality & Safety in Health Care, 19(6), X1-X8.
  32. 2010
  33. Published