Waiting for service at the checkout: Negative emotional responses, store image and overall satisfaction

A.C.R. van Riel*, J. Semeijn, D. Ribbink, Y Bomert-Peters

*Corresponding author for this work

Research output: Contribution to journal › Article › Academic › peer-review

Fingerprint

Dive into the research topics of 'Waiting for service at the checkout: Negative emotional responses, store image and overall satisfaction'. Together they form a unique fingerprint.

Keyphrases

INIS

Computer Science

Social Sciences

Psychology