Viewpoint Diversity in Search Results

Tim Draws*, Nirmal Roy, Oana Inel, Alisa Rieger, Rishav Hada, Mehmet Orcun Yalcin, Benjamin Timmermans, Nava Tintarev

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

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Abstract

Adverse phenomena such as the search engine manipulation effect (SEME), where web search users change their attitude on a topic following whatever most highly-ranked search results promote, represent crucial challenges for research and industry. However, the current lack of automatic methods to comprehensively measure or increase viewpoint diversity in search results complicates the understanding and mitigation of such effects. This paper proposes a viewpoint bias metric that evaluates the divergence from a pre-defined scenario of ideal viewpoint diversity considering two essential viewpoint dimensions (i.e., stance and logic of evaluation). In a case study, we apply this metric to actual search results and find considerable viewpoint bias in search results across queries, topics, and search engines that could lead to adverse effects such as SEME. We subsequently demonstrate that viewpoint diversity in search results can be dramatically increased using existing diversification algorithms. The methods proposed in this paper can assist researchers and practitioners in evaluating and improving viewpoint diversity in search results.

Original languageEnglish
Title of host publicationAdvances in Information Retrieval - 45th European Conference on Information Retrieval, ECIR 2023, Proceedings
Subtitle of host publicationProceedings Part 1 ECIR 2023: European Conference on Information Retrieval
EditorsJaap Kamps, Lorraine Goeuriot, Fabio Crestani, Maria Maistro, Hideo Joho, Brian Davis, Cathal Gurrin, Annalina Caputo, Udo Kruschwitz
PublisherSpringer International Publishing AG
Pages279-297
Number of pages19
Volume13980
ISBN (Electronic)978-3-031-28244-7
ISBN (Print)978-3-031-28243-0
DOIs
Publication statusPublished - 2023
EventThe 45th European Conference on Information Retrieval (ECIR) - Dublin, Ireland
Duration: 2 Apr 20236 Apr 2023
https://ecir2023.org/

Publication series

SeriesLecture Notes in Computer Science
Volume13980
ISSN0302-9743

Conference

ConferenceThe 45th European Conference on Information Retrieval (ECIR)
Abbreviated titleECIR 2023
Country/TerritoryIreland
CityDublin
Period2/04/236/04/23
Internet address

Keywords

  • Adapters
  • Checkworthiness detection
  • Fact-checking
  • Mutilingual

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