@techreport{026d727c92c14cd0a9535030df3a682a,
title = "Using customer relationship trajectories to segment customers and predict profitability",
author = "T. Mark and R. Niraj and N. Dawar",
year = "2007",
month = jan,
day = "1",
doi = "10.26481/umamet.2007014",
language = "English",
series = "METEOR Research Memorandum",
publisher = "METEOR, Maastricht University School of Business and Economics",
number = "014",
type = "WorkingPaper",
institution = "METEOR, Maastricht University School of Business and Economics",
}