Tri-national ethnographic multi-case study of person-centred practices on resident quality of life in long-term residential care (triangle)

This dissertation presents a tri-national study, conducted in three long-term residential care homes in Switzerland, the UK and the Netherlands. The overall goal of this dissertation is to explore resident experiences of person-centred care in long-term residential care homes in three different European countries and how this could impact resident quality of life following a permanent move into care. Gaining information from three different countries, each practicing person-centred care prior to this study, provided valuable insight into the uniqueness of each individual long-term residential care setting. Having seen this, it is unsurprising that person-centred care remains a challenge, causing opportunities for person-centred actions to be missed. There are good opportunities to share knowledge between LTRC homes and internationally about what works and what doesn’t when implementing PCC practices. By understanding the context, with strong collaborations and most importantly, by keeping the end user as the central focus by listening to them and including them in research.