Original languageEnglish
Publication statusPublished - 2018
EventFrontiers in Service 2018 - The Hilton Austin Hotel, Austin, United States
Duration: 6 Sep 20189 Sep 2018
http://www.frontiers2018.com/

Conference

ConferenceFrontiers in Service 2018
CountryUnited States
CityAustin
Period6/09/189/09/18
Internet address

Cite this

@conference{ee686c95c28948dbad066acc0ab57f52,
title = "Towards the Crux of Customer Service Experiences: Opening the Black Box of Multisensory Processing",
author = "Susan Stead and Gaby Odekerken-Schr{\"o}der and Dominik Mahr",
year = "2018",
language = "English",
note = "Frontiers in Service 2018 ; Conference date: 06-09-2018 Through 09-09-2018",
url = "http://www.frontiers2018.com/",

}

Towards the Crux of Customer Service Experiences: Opening the Black Box of Multisensory Processing. / Stead, Susan; Odekerken-Schröder, Gaby; Mahr, Dominik.

2018. Abstract from Frontiers in Service 2018, Austin, United States.

Research output: Contribution to conferenceAbstractAcademic

TY - CONF

T1 - Towards the Crux of Customer Service Experiences: Opening the Black Box of Multisensory Processing

AU - Stead, Susan

AU - Odekerken-Schröder, Gaby

AU - Mahr, Dominik

PY - 2018

Y1 - 2018

M3 - Abstract

ER -