For years already, long waiting lists for hospital appointments and defective matching between health care providers have been important points for improvement in order to make hospital care more patient-friendly. This dissertation states that working in a patient-friendly manner and offering good quality and affordable care can be realised if hospitals make the transition from the traditional organisation in specialised departments to a process-oriented organisation. This requires specialisation in a limited number of disorders, which is still an issue in the rules and legislation of health care. The current dbc structure, in which financing is process-oriented, probably does stimulate the cooperation between various specialisations. This research was commissioned by NIVEL.
|Qualification||Doctor of Philosophy|
|Award date||8 Oct 2010|
|Place of Publication||Utrecht|
|Publication status||Published - 1 Jan 2010|
- hospital care
- organisation change