Towards a benchmarking paradigm in European water utilities

R. Cunha Marques*, Kristof De Witte

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

21 Citations (Web of Science)

Abstract

This article explains the benefits of using benchmarking tools in the public sector to drive up performance. The authors examine the case of european water utilities, focusing on four countries: portugal, belgium, the netherlands and the uk. They argue for the creation of a european ‘observatory’ to collect data, promote benchmarking and disseminate best practice in the water sector.
Original languageEnglish
Pages (from-to)42-48
JournalPublic Money & Management
Volume30
Issue number1
DOIs
Publication statusPublished - 2010

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