The Role of Hierarchy in Face-to-Face and E-Supported Mediations: The Use of an Online Intake to Balance the Influence of Hierarchy

Katalien Bollen*, Martin Euwema

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

3 Citations (Web of Science)
Original languageEnglish
Pages (from-to)305-319
JournalNegotiation and Conflict Management Research
Issue number4
Publication statusPublished - Nov 2013
Externally publishedYes


  • mediation
  • power
  • hierarchy
  • technology

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