The quality, safety and content of telephone and face-to-face consultations: a comparative study

Brian McKinstry, Victoria S. Hammersley, Christopher Burton, Hilary Pinnock, Rob Elton, J. Dowell, N. Sawdon, D. Heaney, G. Elwyn, A. Sheikh

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Pages (from-to)298-303
JournalQuality & Safety in Health Care
Volume19
Issue number4
DOIs
Publication statusPublished - Aug 2010

Cite this

McKinstry, B., Hammersley, V. S., Burton, C., Pinnock, H., Elton, R., Dowell, J., Sawdon, N., Heaney, D., Elwyn, G., & Sheikh, A. (2010). The quality, safety and content of telephone and face-to-face consultations: a comparative study. Quality & Safety in Health Care, 19(4), 298-303. https://doi.org/10.1136/qshc.2008.027763