The interface of top management team and middle managers: A process model.

A. Raes, M.G. Heijltjes, U. Glunk, R.A. Roe

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

The interaction of the top management team (TMT) and middle managers (MMs) is central to effective strategy formulation and implementation, but researchers have remained notably silent on the actual nature of this interaction. Here we specify the functions of the TMT-MM interface and formulate a series of propositions linking TMT and MMs' interaction processes, role behaviors, and trust to strategic decision quality and implementation quality. Studying the interface provides a new avenue for both TMT and MM research and enhances insight into the impact of TMTs on organizational performance.
Original languageEnglish
Pages (from-to)102-126
Number of pages25
JournalAcademy of Management Review
Volume36
Issue number1
DOIs
Publication statusPublished - 1 Jan 2011

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