The impact of new media on customer relationships

Thorsten Hennig-Thurau*, Edward C. Malthouse, Christian Friege, Sonja Gensler, Lara Lobschat, Arvind Rangaswamy, Bernd Skiera

*Corresponding author for this work

Research output: Contribution to journal › Article › Academic › peer-review

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Keyphrases

INIS

Computer Science

Economics, Econometrics and Finance

Social Sciences

Psychology