The effects of a lean transition on process times, patients and employees

Pascale Simons*, Huub Backes, Jochen Bergs, Davy Emans, Madelon Johannesma, Maria Jacobs, Wim Marneffe, Dominique Vandijck

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Pages (from-to)103-118
Number of pages16
JournalInternational Journal of Health Care Quality Assurance
Volume30
Issue number2
DOIs
Publication statusPublished - 2017

Keywords

  • Change management
  • Lean thinking
  • Patient safety
  • Incident reporting
  • Lean management
  • Job satisfaction
  • Continuous quality improvement
  • Patient flow
  • Waiting time
  • OF-THE-LITERATURE
  • HEALTH-CARE
  • SAFETY RESEARCH
  • QUALITY IMPROVEMENT
  • MIXED-METHODS
  • RADIOTHERAPY
  • EPISTEMOLOGY
  • STRATEGIES
  • FRAMEWORK
  • CULTURE

Cite this

Simons, P., Backes, H., Bergs, J., Emans, D., Johannesma, M., Jacobs, M., Marneffe, W., & Vandijck, D. (2017). The effects of a lean transition on process times, patients and employees. International Journal of Health Care Quality Assurance, 30(2), 103-118. https://doi.org/10.1108/IJHCQA-08-2015-0106