The Drivers of Citizenship Behavior in Commercial Virtual Communities

C. Wiertz, J.C. de Ruyter, A.C.P. Streukens

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

Original languageEnglish
Title of host publicationProceedings of the 11th AMA Frontiers in Services Conference
Place of PublicationMaastricht, The Netherlands
PublisherFrontiers
Pages18-18
Publication statusPublished - 1 Jan 2002
Eventconference; 2002-06-27; 2002-06-29 -
Duration: 27 Jun 200229 Jun 2002

Conference

Conferenceconference; 2002-06-27; 2002-06-29
Period27/06/0229/06/02

Cite this

Wiertz, C., de Ruyter, J. C., & Streukens, A. C. P. (2002). The Drivers of Citizenship Behavior in Commercial Virtual Communities. In Proceedings of the 11th AMA Frontiers in Services Conference (pp. 18-18). Frontiers.