The Association Between Patient-Reported Experience Measures and Patient-Reported Outcome Measures Among Patients With Diabetes of the Kingdom Saudi Arabia

OBJECTIVES: This study investigated the association between patient-reported experience measures (PREMs) and patient-reported outcome measures (PROMs) among patients with diabetes in the Kingdom of Saudi Arabia. METHODS: This quantitative cross-sectional study was conducted on 594 patients with diabetes from July to August 2023 at all primary healthcare centers affiliated with general hospitals operated by the Ministry of Health in Jeddah, Saudi Arabia. Data were collected through face-to-face interviewer-administered questionnaires on PREMs, and PROMs used the random sampling technique. Data were analyzed using SPSS version 28 and the lavaan package within the R statistical environment (version 4.3.2). RESULTS: The results indicated that respondents hold positive perceptions of PREMs and PROMs. The study revealed that the correlation between PREMs and PROMs was significant (0.198, P < .01) when considering PROMs at an aggregated level; PREMs showed positive correlations with "How You Feel" (0.219, P < .01), "Support from Others" (0.451, P < .01), and "Capabilities to Manage Diabetes" (0.315, P < .01). However, no significant correlations were found between PREMs and "Worries about Diabetes" (r = -0.021, P > .05) or "Barriers to Living as Desired" (r = -0.01, P > .05). CONCLUSIONS: The findings suggest that PREMs and PROMs are associated and provide valuable insight into enhancing patient experiences and improving the quality and patient centeredness of diabetic care. Integrating PREMs and PROMs into routine diabetes care can help enable more value-based healthcare delivery. Providers and policy makers should consider these measures when developing more effective, patient-centered diabetes management strategies.