Technology, Selection, and Training in Call Centers

I.J.P. Sieben, A. de Grip, J. Longen, O. Sorensen

Research output: Working paper / PreprintWorking paper

246 Downloads (Pure)
Original languageEnglish
Place of PublicationMaastricht
PublisherROA
Number of pages37
DOIs
Publication statusPublished - 1 Jan 2007

Publication series

SeriesROA Research Memoranda
Number004
ISSN2666-8823

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