Team Leader Structuring for Team Effectiveness and Team Learning in Command-and-Control Teams

Selma van der Haar*, Mieke Koeslag-Kreunen, Eline Euwe, Mien Segers

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

17 Citations (Web of Science)

Abstract

Due to their crucial and highly consequential task, it is of utmost importance to understand the levers leading to effectiveness of multidisciplinary emergency management command-and-control (emcc) teams. We argue that the formal emcc team leader needs to initiate structure in the team meetings to support organizing the work as well as facilitate team learning, especially the team learning process of constructive conflict. In a sample of 17 emcc teams performing a realistic emcc exercise, including one or two team meetings (28 in sum), we coded the team leader’s verbal structuring behaviors (1,704 events), rated constructive conflict by external experts, and rated team effectiveness by field experts. Results show that leaders of effective teams use structuring behaviors more often (except asking procedural questions) but decreasingly over time. They support constructive conflict by clarifying and by making summaries that conclude in a command or decision in a decreasing frequency over time.
Original languageEnglish
Pages (from-to)215-248
JournalSmall Group Research
Volume48
Issue number2
DOIs
Publication statusPublished - Apr 2017

Keywords

  • team leadership
  • structuring behavior
  • team learning
  • constructive conflict
  • time
  • command-and-control

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