Abstract
This study uses an abduction-based approach to identify the capabilities harnessed by nonprofit organizations (NPOs) as they develop social innovations. The context of this study is the Australian disability sector currently undergoing a once-in-a-generation social policy reform with the implementation of the National Disability Insurance Scheme. Data from extensive field observation and 52 interviews were collected during “researcher-in-residences” at two disability NPOs and analyzed using thematic coding and practice–theory iteration to arrive at a “working” hypothesis. The findings reveal many capabilities used by disability NPOs on the path to social innovation development. The complex interplay of these capabilities forms five pivotal capabilities (i.e., transformational empathy, place-based relationing, diversity learning, paradoxical change making, and complexity leadership) for eliciting nonprofit social innovation (NSI) with community and system-level impacts.
Original language | English |
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Article number | 0899764019873965 |
Pages (from-to) | 399-423 |
Number of pages | 25 |
Journal | Nonprofit and Voluntary Sector Quarterly |
Volume | 49 |
Issue number | 2 |
DOIs | |
Publication status | Published - Apr 2020 |
JEL classifications
- o31 - Innovation and Invention: Processes and Incentives
Keywords
- abduction
- capabilities
- disability nonprofit
- researcher-in-residence
- social innovation
- MANAGEMENT
- COMMUNITY PARTICIPATION
- PEOPLE
- USERS
- CHALLENGES