Original languageEnglish
Pages (from-to)178-205
Number of pages28
JournalJournal of Service Management
Volume29
Issue number2
DOIs
Publication statusPublished - 2018

Keywords

  • Value co-creation
  • destruction
  • Value networks
  • Socially assistive robots
  • Elderly care services
  • Future service scenarios
  • Service design

Cite this

@article{8c148806bbc84eb4bafde4142377f651,
title = "Service robots: value co-creation and co-destruction in elderly care networks",
keywords = "Value co-creation, destruction, Value networks, Socially assistive robots, Elderly care services, Future service scenarios, Service design",
author = "Martina Caic and Gaby Odekerken-Schroder and Dominik Mahr",
note = "data source: in depth interviews",
year = "2018",
doi = "10.1108/JOSM-07-2017-0179",
language = "English",
volume = "29",
pages = "178--205",
journal = "Journal of Service Management",
issn = "1757-5818",
publisher = "Emerald Group Publishing Ltd.",
number = "2",

}

Service robots: value co-creation and co-destruction in elderly care networks. / Caic, Martina; Odekerken-Schroder, Gaby; Mahr, Dominik.

In: Journal of Service Management, Vol. 29, No. 2, 2018, p. 178-205.

Research output: Contribution to journalArticleAcademicpeer-review

TY - JOUR

T1 - Service robots: value co-creation and co-destruction in elderly care networks

AU - Caic, Martina

AU - Odekerken-Schroder, Gaby

AU - Mahr, Dominik

N1 - data source: in depth interviews

PY - 2018

Y1 - 2018

KW - Value co-creation

KW - destruction

KW - Value networks

KW - Socially assistive robots

KW - Elderly care services

KW - Future service scenarios

KW - Service design

U2 - 10.1108/JOSM-07-2017-0179

DO - 10.1108/JOSM-07-2017-0179

M3 - Article

VL - 29

SP - 178

EP - 205

JO - Journal of Service Management

JF - Journal of Service Management

SN - 1757-5818

IS - 2

ER -