@article{8c148806bbc84eb4bafde4142377f651,
title = "Service robots: value co-creation and co-destruction in elderly care networks",
keywords = "Value co-creation, destruction, Value networks, Socially assistive robots, Elderly care services, Future service scenarios, Service design",
author = "Martina Caic and Gaby Odekerken-Schroder and Dominik Mahr",
note = "data source: in depth interviews",
year = "2018",
doi = "10.1108/JOSM-07-2017-0179",
language = "English",
volume = "29",
pages = "178--205",
journal = "Journal of Service Management",
issn = "1757-5818",
publisher = "Emerald Group Publishing Ltd.",
number = "2",
}