| Original language | English |
|---|---|
| Pages (from-to) | 178-205 |
| Number of pages | 28 |
| Journal | Journal of Service Management |
| Volume | 29 |
| Issue number | 2 |
| DOIs | |
| Publication status | Published - 2018 |
Keywords
- Value co-creation
- destruction
- Value networks
- Socially assistive robots
- Elderly care services
- Future service scenarios
- Service design
Cite this
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Service robots: value co-creation and co-destruction in elderly care networks. / Caic, Martina; Odekerken-Schroder, Gaby; Mahr, Dominik.
In: Journal of Service Management, Vol. 29, No. 2, 2018, p. 178-205.Research output: Contribution to journal › Article › Academic › peer-review
TY - JOUR
T1 - Service robots: value co-creation and co-destruction in elderly care networks
AU - Caic, Martina
AU - Odekerken-Schroder, Gaby
AU - Mahr, Dominik
N1 - data source: in depth interviews
PY - 2018
Y1 - 2018
KW - Value co-creation
KW - destruction
KW - Value networks
KW - Socially assistive robots
KW - Elderly care services
KW - Future service scenarios
KW - Service design
U2 - 10.1108/JOSM-07-2017-0179
DO - 10.1108/JOSM-07-2017-0179
M3 - Article
VL - 29
SP - 178
EP - 205
JO - Journal of Service Management
JF - Journal of Service Management
SN - 1757-5818
IS - 2
ER -