Service robots: rising or falling stars?

Gaby Odekerken-Schröder*, Dominik Mahr

*Corresponding author for this work

Research output: Non-textual / digital / web - outputsDigital or Visual ProductsAcademic


The impact of service robots in hospitality, healthcare, and during the Covid-19 pandemic. This video shows a broad range of field studies in collaboration with industry partners currently done by an international research group at the School of Business and Economics at Maastricht University.
Original languageEnglish
Media of outputOnline
Publication statusPublished - 2020

JEL classifications

  • m00 - "Business Administration and Business Economics; Marketing; Accounting: General"


  • service robots, networks, value, co-creation, covid-19, technology, services, marketing


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