Service innovation in value co-creation: A context and an outcome

Anna-Sophie Oertzen, Birgit Mager, Gaby Odekerken-Schröder

Research output: Contribution to conferencePaperAcademic

Original languageEnglish
Publication statusPublished - 2017
EventThe 15th International Research Symposium on Service Excellence in Management - School of Engineering of University of Porto (FEUP), Porto, Portugal
Duration: 12 Jun 201715 Jun 2017

Conference

ConferenceThe 15th International Research Symposium on Service Excellence in Management
Abbreviated titleQUIS15
CountryPortugal
CityPorto
Period12/06/1715/06/17

Cite this

Oertzen, A-S., Mager, B., & Odekerken-Schröder, G. (2017). Service innovation in value co-creation: A context and an outcome. Paper presented at The 15th International Research Symposium on Service Excellence in Management, Porto, Portugal.
Oertzen, Anna-Sophie ; Mager, Birgit ; Odekerken-Schröder, Gaby. / Service innovation in value co-creation: A context and an outcome. Paper presented at The 15th International Research Symposium on Service Excellence in Management, Porto, Portugal.
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title = "Service innovation in value co-creation: A context and an outcome",
author = "Anna-Sophie Oertzen and Birgit Mager and Gaby Odekerken-Schr{\"o}der",
year = "2017",
language = "English",
note = "The 15th International Research Symposium on Service Excellence in Management, QUIS15 ; Conference date: 12-06-2017 Through 15-06-2017",

}

Oertzen, A-S, Mager, B & Odekerken-Schröder, G 2017, 'Service innovation in value co-creation: A context and an outcome', Paper presented at The 15th International Research Symposium on Service Excellence in Management, Porto, Portugal, 12/06/17 - 15/06/17.

Service innovation in value co-creation: A context and an outcome. / Oertzen, Anna-Sophie; Mager, Birgit ; Odekerken-Schröder, Gaby.

2017. Paper presented at The 15th International Research Symposium on Service Excellence in Management, Porto, Portugal.

Research output: Contribution to conferencePaperAcademic

TY - CONF

T1 - Service innovation in value co-creation: A context and an outcome

AU - Oertzen, Anna-Sophie

AU - Mager, Birgit

AU - Odekerken-Schröder, Gaby

PY - 2017

Y1 - 2017

M3 - Paper

ER -

Oertzen A-S, Mager B, Odekerken-Schröder G. Service innovation in value co-creation: A context and an outcome. 2017. Paper presented at The 15th International Research Symposium on Service Excellence in Management, Porto, Portugal.