Response to "uncertainty in emotion recognition"

Katleen Gabriels*

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review


Purpose This study responds to Agnieszka Landowska's paper about the lack of accuracy in emotion recognition. Design/methodology/approach The approach is purely theoretical. The paper also refers to empirical studies. Findings The author first elaborates on Landowska's "postulates" (normative guidelines) and then shortly expands on how virtual chatbots such as "AI therapists" pose considerable challenges to emotion recognition algorithms as well. Originality/value This viewpoint's value is to elaborate and expand on an ongoing discussion on emotion recognition technologies.

Original languageEnglish
Pages (from-to)295-298
Number of pages4
JournalJournal of Information, Communication and Ethics in Society
Issue number3
Publication statusPublished - 12 Aug 2019


  • Regulations
  • Chatbots
  • Emotion recognition
  • Complex emotions

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