Reinforcing pillars for quality culture development: a path analytic model

G. W. G. Bendermacher*, M. G. A. Oude Egbrink, H. A. P. Wolfhagen, J. Leppink, D. H. J. M. Dolmans

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

8 Citations (Web of Science)

Abstract

To this date, research on the interplay between organisational structure/managerial and organisational value/psychological elements which impact on educational quality is scarce and fragmented. As a consequence of a lack of knowledge in this area, institutions often address these elements in isolation, moving past integral approaches, which reinforce the organisations' quality culture. In order to examine interrelationships between context characteristics, work-related psychological attitudes of staff and enhancement practices, a path analysis was performed on data collected from academics with teaching coordination roles. The findings highlight the paramount importance of a 'human relation' value orientation; this orientation influences empowerment, commitment and communication satisfaction. Rational goal values and ownership are positively related to quality enhancement practices. It is advocated that institutional policies and strategies directed at educational quality enhancement should leave discretionary space for the availing of academics' expertise. Nurturing collaborative teaching/learning communities with explicit concern for morale, involvement and development, deserves further cultivation.

Original languageEnglish
Pages (from-to)643-662
Number of pages20
JournalStudies in Higher Education
Volume44
Issue number4
DOIs
Publication statusPublished - 3 Apr 2019

Keywords

  • Higher education
  • quality management
  • quality culture
  • quality enhancement
  • path analysis
  • HIGHER-EDUCATION
  • PSYCHOLOGICAL OWNERSHIP
  • ORGANIZATIONAL CULTURE
  • TRANSFORMATIONAL LEADERSHIP
  • COMMITMENT
  • MANAGEMENT
  • EMPOWERMENT
  • DIMENSIONS
  • ASSURANCE
  • VALUES

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