Process Mining for Detailed Process Analysis

Business processes are at the core of a well-functioning organization. They reflect how information should flow and what actions should be taken to achieve business goals. The discipline of Business Process Management (BPM) focuses on managing and improving business processes within an organization and is often partially adopted during an audit. This chapter discusses how various process analyses can support both internal and external auditors. To ensure that process analysis leads to correct insights, process mining can be applied. Process mining is a collective name for all data-driven process analysis techniques. The insights generated from a process mining analysis provide a good basis for improving business processes in terms of efficiency and risk. This broad view of processes ensures that the generated insights are relevant to both the internal and external auditor.