Patients' opinions on quality of care before and after implementation of a short stay programme following breast cancer surgery.

M. de Kok; T. van der Weijden; A.G. Kessels; C.D. Dirksen; H.J. Sixma; C.J. van de Velde; J.A. Roukema; C. Finaly Marais; F.W. van der Ent; M.F. von Meyenfeldt

doi:10.1016/j.breast.2010.04.002

Patients' opinions on quality of care before and after implementation of a short stay programme following breast cancer surgery.

M. de Kok^*, T. van der Weijden, A.G. Kessels, C.D. Dirksen, H.J. Sixma, C.J. van de Velde, J.A. Roukema, C. Finaly Marais, F.W. van der Ent, M.F. von Meyenfeldt

^*Corresponding author for this work

Research output: Contribution to journal › Article › Academic › peer-review

Abstract

PURPOSE: To assess breast cancer patients' opinions on quality of care during an implementation study on short hospital stay, and to formulate patient inspired targets for further quality improvement based on results of the QUOTE (Quality of Care Through the Patients' Eyes) breast cancer instrument. RESULTS: Quality of patient education regarding activities at home was in need of improvement in both measurements. Quality of services delivered by the surgeon improved somewhat after implementation. Although quality of waiting and process times improved after implementation, there was still room for further improvement on these aspects. CONCLUSION: A breast cancer care programme in short stay was introduced while, on average, preserving quality of care as perceived by the patient. However, aspects regarding education on drains, prosthesis, exercises after surgery, survival rates, and waiting and process times require continuing attention to enhance patients' assessment of quality of care.

Original language	English
Pages (from-to)	404-409
Number of pages	6
Journal	Breast
Volume	19
Issue number	5
DOIs	https://doi.org/10.1016/j.breast.2010.04.002
Publication status	Published - Oct 2010

Keywords

Patient-centered care
Patient preferences
Healthcare quality, access and evaluation
Breast cancer
Health services needs and demand
Quality of care
SATISFACTION
PERSPECTIVE
INSTRUMENT

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10.1016/j.breast.2010.04.002Licence: CC BY-NC-ND

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de Kok, M., van der Weijden, T., Kessels, A. G., Dirksen, C. D., Sixma, H. J., van de Velde, C. J., Roukema, J. A., Finaly Marais, C., van der Ent, F. W., & von Meyenfeldt, M. F. (2010). Patients' opinions on quality of care before and after implementation of a short stay programme following breast cancer surgery. Breast, 19(5), 404-409. https://doi.org/10.1016/j.breast.2010.04.002

@article{e75549dad28542c58761f000ed697e97,

title = "Patients' opinions on quality of care before and after implementation of a short stay programme following breast cancer surgery.",

abstract = "PURPOSE: To assess breast cancer patients' opinions on quality of care during an implementation study on short hospital stay, and to formulate patient inspired targets for further quality improvement based on results of the QUOTE (Quality of Care Through the Patients' Eyes) breast cancer instrument. RESULTS: Quality of patient education regarding activities at home was in need of improvement in both measurements. Quality of services delivered by the surgeon improved somewhat after implementation. Although quality of waiting and process times improved after implementation, there was still room for further improvement on these aspects. CONCLUSION: A breast cancer care programme in short stay was introduced while, on average, preserving quality of care as perceived by the patient. However, aspects regarding education on drains, prosthesis, exercises after surgery, survival rates, and waiting and process times require continuing attention to enhance patients' assessment of quality of care.",

keywords = "Patient-centered care, Patient preferences, Healthcare quality, access and evaluation, Breast cancer, Health services needs and demand, Quality of care, SATISFACTION, PERSPECTIVE, INSTRUMENT",

author = "{de Kok}, M. and {van der Weijden}, T. and A.G. Kessels and C.D. Dirksen and H.J. Sixma and {van de Velde}, C.J. and J.A. Roukema and {Finaly Marais}, C. and {van der Ent}, F.W. and {von Meyenfeldt}, M.F.",

year = "2010",

month = oct,

doi = "10.1016/j.breast.2010.04.002",

language = "English",

volume = "19",

pages = "404--409",

journal = "Breast",

issn = "0960-9776",

publisher = "Churchill Livingstone",

number = "5",

}

de Kok, M, van der Weijden, T, Kessels, AG, Dirksen, CD, Sixma, HJ, van de Velde, CJ, Roukema, JA, Finaly Marais, C, van der Ent, FW & von Meyenfeldt, MF 2010, 'Patients' opinions on quality of care before and after implementation of a short stay programme following breast cancer surgery.', Breast, vol. 19, no. 5, pp. 404-409. https://doi.org/10.1016/j.breast.2010.04.002

TY - JOUR

T1 - Patients' opinions on quality of care before and after implementation of a short stay programme following breast cancer surgery.

AU - de Kok, M.

AU - van der Weijden, T.

AU - Kessels, A.G.

AU - Dirksen, C.D.

AU - Sixma, H.J.

AU - van de Velde, C.J.

AU - Roukema, J.A.

AU - Finaly Marais, C.

AU - van der Ent, F.W.

AU - von Meyenfeldt, M.F.

PY - 2010/10

Y1 - 2010/10

N2 - PURPOSE: To assess breast cancer patients' opinions on quality of care during an implementation study on short hospital stay, and to formulate patient inspired targets for further quality improvement based on results of the QUOTE (Quality of Care Through the Patients' Eyes) breast cancer instrument. RESULTS: Quality of patient education regarding activities at home was in need of improvement in both measurements. Quality of services delivered by the surgeon improved somewhat after implementation. Although quality of waiting and process times improved after implementation, there was still room for further improvement on these aspects. CONCLUSION: A breast cancer care programme in short stay was introduced while, on average, preserving quality of care as perceived by the patient. However, aspects regarding education on drains, prosthesis, exercises after surgery, survival rates, and waiting and process times require continuing attention to enhance patients' assessment of quality of care.

AB - PURPOSE: To assess breast cancer patients' opinions on quality of care during an implementation study on short hospital stay, and to formulate patient inspired targets for further quality improvement based on results of the QUOTE (Quality of Care Through the Patients' Eyes) breast cancer instrument. RESULTS: Quality of patient education regarding activities at home was in need of improvement in both measurements. Quality of services delivered by the surgeon improved somewhat after implementation. Although quality of waiting and process times improved after implementation, there was still room for further improvement on these aspects. CONCLUSION: A breast cancer care programme in short stay was introduced while, on average, preserving quality of care as perceived by the patient. However, aspects regarding education on drains, prosthesis, exercises after surgery, survival rates, and waiting and process times require continuing attention to enhance patients' assessment of quality of care.

KW - Patient-centered care

KW - Patient preferences

KW - Healthcare quality, access and evaluation

KW - Breast cancer

KW - Health services needs and demand

KW - Quality of care

KW - SATISFACTION

KW - PERSPECTIVE

KW - INSTRUMENT

U2 - 10.1016/j.breast.2010.04.002

DO - 10.1016/j.breast.2010.04.002

M3 - Article

C2 - 20466546

SN - 0960-9776

VL - 19

SP - 404

EP - 409

JO - Breast

JF - Breast

IS - 5

ER -

Patients' opinions on quality of care before and after implementation of a short stay programme following breast cancer surgery.

Abstract

Keywords

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