Partner, master, or servant? How older adults experience their relationship with socially assistive robots

  • Bente Peusen*
  • , Kars Mennens
  • , Dominik Mahr
  • *Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

Original languageEnglish
Title of host publicationHandbook of Service Experience
EditorsPer Kristensson, Lars Witell, Mohamed Zaki
PublisherEdward Elgar Publishing
Chapter12
Pages162-175
Number of pages14
ISBN (Electronic)9781035300198
ISBN (Print)9781035300181
DOIs
Publication statusPublished - 18 Feb 2025

Keywords

  • Socially assistive robots
  • Service robot
  • human-robot interaction
  • customer experience

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