Participative or Directive Leadership Behaviors for Decision-Making in Crisis Management Teams?

C. Post, H. De Smet, S. Uitdewilligen, B. Schreurs*, J. Leysen

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

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Abstract

We assess the relative value of participative and directive leadership for improving the accuracy and speed of decision-making in crisis management teams, contingent on whether teams face an emergency that is familiar or unfamiliar to them. Testing our theory, using randomized experiments, with 72 teams tasked with managing simulated crises, we found that participative leadership improves decision accuracy in unfamiliar emergencies, whereas directive leadership improves accuracy in familiar crises; directive leadership produces speedier decisions than participative leadership when the team is familiar with the crisis. We discuss implications of our findings for leaders and crisis management experts.
Original languageEnglish
Article number10464964221087952
Pages (from-to)692-724
Number of pages33
JournalSmall Group Research
Volume53
Issue number5
Early online date22 Apr 2022
DOIs
Publication statusPublished - Oct 2022

Keywords

  • leadership
  • teams
  • decision-making
  • EMPOWERING LEADERSHIP
  • INTERRATER RELIABILITY
  • INFORMATION
  • PERFORMANCE
  • ANTECEDENTS
  • KNOWLEDGE
  • EFFICACY
  • ORGANIZATIONS
  • CONSEQUENCES
  • BENEFITS

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