Organizational Culture as a Determinant of Outcome in Teams: Implications for the Pediatric Cardiac Specialist

C.J. McMahon*, E.J. Hickey, L. Nolke, D.J. Penny

*Corresponding author for this work

Research output: Contribution to journal(Systematic) Review article peer-review


Although enormous effort has focussed on how to build an effective culture in the business community, relatively little effort has addressed how to achieve this in the hospital environment, specifically related to the field of congenital heart disease teams. The examination of culture in pediatric cardiac care is particularly important for several key reasons: first, it represents high-stakes medicine, second, there are multiple stakeholders requiring collaboration between cardiologists, surgeons, anaesthesiologists, perfusionists, nursing staff, and allied health care professionals, and finally, both the patient and the family are intimately involved in the care pathway. This review article investigates some of the critical components to building an effective culture, drawing upon similarities in other disciplines, thereby fostering high performance multidisciplinary teams in congenital cardiology care. Strategies to change culture such as Kotter's model of change are also discussed. High performance teams share one common vital characteristic: psychological safety for team members to speak their minds, thereby fostering an open culture, in which creativity can flourish to facilitate major breakthroughs. Adoption of the "Flight Plan" review promotes patient centric care and champions a psychologically safe culture.
Original languageEnglish
Pages (from-to)530-539
Number of pages10
JournalPediatric Cardiology
Issue number3
Early online date1 Nov 2022
Publication statusPublished - Mar 2023


  • Congenital heart disease
  • Culture
  • Leadership
  • Organizational behaviour
  • Organizational culture
  • Pediatric cardiology
  • Psychological safety
  • Teams
  • WORK

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