Online travel service quality: the importance of pre-transaction services

A.C.R. van Riel, J. Semeijn, P.F.J. Pauwels

Research output: Working paperProfessional

971 Downloads (Pure)
Original languageEnglish
Place of PublicationMaastricht
PublisherMETEOR, Maastricht University School of Business and Economics
Number of pages31
DOIs
Publication statusPublished - 1 Jan 2003

Publication series

SeriesMETEOR Research Memorandum
Number033

Cite this

van Riel, A. C. R., Semeijn, J., & Pauwels, P. F. J. (2003). Online travel service quality: the importance of pre-transaction services. METEOR, Maastricht University School of Business and Economics. METEOR Research Memorandum, No. 033 https://doi.org/10.26481/umamet.2003033