Original language | English |
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Pages (from-to) | 57-69 |
Journal | International journal of e-business research |
Volume | 3 |
Issue number | 2 |
DOIs | |
Publication status | Published - 1 Jan 2007 |
Multi-Channel Retailing and Customer Satisfaction: Implications for E-CRM
P.T. Warrington, E. Gangstad, R.A. Feinberg, J.C. de Ruyter
Research output: Contribution to journal › Article › Academic › peer-review